Moving staff as well as customers

Tuesday, August 03, 2010

The final, and perhaps biggest, move of our Hagley Road offices in Birmingham recently took place. It focused on relocating our Customer Contact Centre from the 13th floor, up to new premises on the 14th. And it was all done over just one weekend without losing a single call.

The new office suite is now home to 130 Contact Centre staff, who also get to enjoy smart meeting rooms and brand new refreshment facilities. We also took the opportunity to update the telephony system, so that our dedicated teams can give customers an even better level of service.

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