We scoop two UK Coach awards!

10 May 2010

At the 2010 UK coach awards, National Express picked up the Accessibility award for the innovative wheelchair lifts we're installing in our new generation of coaches. And the Unsung Hero award for our very own Mark Hollis.

Mark Hollis is the tireless manager of our Service Support Centre. It's open 24/7 and is responsible for over 1300 coach departures every day. So it's often the first point of call for both drivers in trouble and for customers - especially outside office hours. Our nomination praised Mark's dedication and hard work, particularly during the bad weather this winter.

We also beat off strong competition to win the coveted Accessibility award. It recognises our achievement in creating a whole generation of coaches on the UK network that feature wheelchair lifts at the passenger entrance. The innovative design - which is well ahead of statutory requirements - is helping to transform travel for wheelchair users and enabling millions of people to have the chance to get about more independently.

Finally, our 2009 Spring coach marketing campaign also won a deserved 'runner-up' award.

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