Customer Service Advisors

Developing a rapport with customers - that's what this job is all about. You will deliver the very best service, promote our products, and convert enquiries into sales and add-ons.

But the job is wider than that. We want every telephone conversation to end with our reputation enhanced. This means handling any enquiries, passing on any customer comments within the business so we can improve what we offer and maintaining up-to-date knowledge of every product and service.

So what are we looking for? Great customer service skills, obviously. Plus a persuasive manner, excellent interpersonal skills, computer literacy and real integrity. A good standard of education is a must, including GCSE (or equivalent) grades C or above in Maths and English. And you'll need the flexibility to work shifts across seven days.