Customer Experience Advisors

Our customers have high expectations, and you'll be there to meet them. Based in a coach station or retail travel shop, you will deliver a great service, selling all National Express products, providing information and assistance to all customers using station and retail facilities, helping customers with luggage and supporting Drivers with boarding.

We'll look to you to create a real buzz and a working environment based on communication, integrity and pride. You'll be a confident, positive and calm person who can represent National Express in the kind of professional, personable way our customers demand.

You'll need customer service experience, GCSEs (or equivalent) in Maths and English (Grade C or above), plus a willingness to work a shift rota over seven days - including Bank Holidays.